Is there a weight limit on the DIVINE dropper post?
Our DIVINE has a maximum rider weight limit (fully equipped) of 115kg.
Which remote do I choose?
- If you are running a 1-by crankset, then you choose our "Triggy", sits under the handlebar instead of the front derailleur shifter. If you want to combine our Triggy with a Shimano I-spec brake lever, then choose the correspaninf I-Spec adapter
- If you are still running a 2-/3-by crankset, then choose our "2-by remote"
How can I mount the Triggy remote to my handlebar?
You can mount our Triggy in several ways:
- You use our smart "Splits" clamp as a stand-alone solution
- You directly combine it with your SRAM brake via "Matchmaker", or with your Magura brake with Magura´s "Shiftmix", or with your Hope brake using their " Hope shifter mounts", or with your Formula brake with Formula´s "Mixmaster".
- You combine Triggy with your I-spec compatible Shimano brake-lever, using one of our smart I-Spec adapters
- You mount it with a regular SRAM trigger clamp
Will you have spare parts for DIVINE?
We will have all important spare parts available in our online shop and at our distributors for reasonable prices. Bushings, sealing kits, pins, bolts, saddle clamps, ... All those parts will be available for you, in case you should need them. If you need a spare part, that we do not have in the webshop, please contact us by email, and we will get it done.
Can I mount saddles with carbon rails and/or high-oval rails to my DIVINE?
Yes, go ahead! Our DIVINES and REVIVES are compatible with standard and oval rails made from carbon or alloys.
Can I lift my bike on the saddle, or will anything inside the post get damaged, when I pull on the saddle?
Other posts may get damaged. The DIVINE will be OK, when you lift the bike on the saddle, or when you pull on it. The hydraulic circuit will automaticall bleed itself after a full drop.
My DIVINE slightly compresses, when I am pushing on it.
Every hydraulically locked post - no matter which brand it is from - allows a little bit of movement, when you sit or push on it.
This movement can be up to 1-2mm and is absolutely normal and you won´t be able to feel it during riding.
My remote does not return, after pushing it
This is most likely due to one of the following reasons:
- The linkage at the bottom of the post is dirty or not properly greased/lubricated. Over some time, bikes collect dirt and mud inside the frame after washing them. This mud can get to the leverage mechanism, when having the bike upside down (for example after washing). Cleaning and re-greasing the mechanism should solve this. If you ofter washyour bike, using a lot of water, it is recommended to remove the seatpost after washing, so you can get rid of excessive water and mud through the open seattube. Not only will your post benefit from this, but also your frame bearings and your bottom bracket bearings. Always give your bike some time to thoroughly dry after washing.
- The air pressure is not correct. The usual air pressure of the post is between 300-350psi. Less pressure inside the air chamber, does not only mean slower return speed, but also less return pressure for the push rod, that engages the lower leverage unit. Rest the post and fully extend it. Then wait a few minutes, before you pump the post to 350 psi, as described in your manual always in upright position and using a shock pump with a double-step valve, to avoid air loss when detaching the pump. In rare cases the valve core (valve insert) might have gotten a little bit loose after the first couple of rides rides, resulting in very subtle air loss over weeks or months. Use a valve key to torque the schrader valve core to the correct 0,5Nm for proper sealing function.
My post returns very slow, especially right before top-out, although pressure is set correctly
Check your seat collar. Some seat collar squeeze the seattube very unevenly, which can result in uneven deformation of the seattube and seatpost. Use the torque on your seat collar as low as possible, just so that your DIVINE does not slip inside the seattube, but in any case do not tighten with more than 5Nm.
My DIVINE feels a little sticky. Does it need a service?
Your post does not neccessarily need a service because of this. Most likely, it is just the small foam ring at the bottom of the seatpost inside the lower tube. This foam ring is a dirt and dust protection, that covers 3 (2 for the very first versions) small holes in the bottom of the post. Those holes allow the post to breath during dropping and extending. If the foam is soaked with oil/water/grease, it may clog the holes and make the post feel sticky during extending and harder to compress, since it will create another air spring in the lower tube. Air cannot get in and out fast enough.
That being said, too much grease during a service (and assembly) is not always the best thing to do.
If you remove the big circlip at the bottom of the post then you can slide up the lower tube and you will see the small foam ring. After cleaning this ring and reassembly, your post should work as smoothly as it used to do.